Privacy Policy

Part 1 - How do we handle your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information to help us understand your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Section 2 - Consent

How do you obtain my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return, we imply that you consent to our collection and use of this information for specific reasons only.

If we ask for your personal information for secondary reasons such as marketing, we will directly seek your explicit consent or provide you with the opportunity to refuse.

How can I withdraw my consent?

If after you opt in, you change your mind, you can withdraw your consent for us to contact you at any time, continue to collect, use or disclose your information by: service@bixike.com

Section 3 - Disclosure

We may disclose your personal information if required by law or if you violate our terms of service.

Section 4 - Third-Party Services

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies to understand how these providers handle your personal information.

In particular, please remember that some providers may be located or their facilities may be located in a jurisdiction different from yours or ours. Therefore, if you choose to conduct a transaction involving the services of a third-party service provider, your information may be subject to the laws of the jurisdiction where the service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the personal information you use when completing the transaction may be disclosed in accordance with US legislation (including the Patriot Act).

Once you leave our store's website or are redirected to a third-party website or application, you will no longer be governed by this privacy policy or the terms of service of our website.

Section 5 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not improperly lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, this information will be encrypted using Secure Socket Layer technology (SSL) and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other recognized industry standards.

Section 6 - Cookies

Here is a list of the cookies we use. We list them here so you can choose whether to opt out of cookies.

_identity, unique token, session, allows Bxike to store information about your session (referrer, landing page, etc.).

_csrf, no data saved, lasts 30 minutes from the last visit, used by our website provider's internal statistics tracker to record the number of visits

Section 7 - Age of Consent

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your province or state of residence and you have consented to allow any of your minor dependents to use this website.

Section 8 - Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make significant changes to this policy, we will notify you here that the policy has been updated so that you are aware of the information we collect, how we use that information, and under what circumstances we use and/or disclose that information (if any).

If our store is acquired or merged with another company, your information may be transferred to the new owner so that we can continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or just want to learn more, please contact our Privacy Compliance Officer at service@bxike.com