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Shipping & Delivery Policy
Last Updated: [2025/03/23]
This policy outlines key information about order processing, shipping, and delivery for purchases made through links on [Your Website Name]. As an affiliate marketing platform, we do not handle shipping directly. All logistics are managed by the retailers (e.g., Amazon, Walmart, etc.) you purchase from.
Order Processing
- Order Confirmation: Retailers will send an email/SMS confirmation once your payment is verified.
- Processing Time: Varies by retailer (typically 1-3 business days).
- Inventory Issues: If an item is out of stock, the retailer will notify you directly.
Shipping Options & Costs
- Carriers: Retailers use services like USPS, UPS, FedEx, DHL, or regional providers.
- Shipping Fees: Determined by the retailer based on:
- Package weight/size
- Delivery speed (Standard/Express)
- Destination
- Free Shipping: Some retailers offer free shipping for orders above a specific amount (e.g., Amazon Prime).
Delivery Times
Region | Standard Shipping | Expedited Shipping |
Domestic (e.g., US) | 3-7 business days | 1-3 business days |
International | 7-21 business days | 3-10 business days |
Note: Delays may occur due to customs, weather, or carrier issues
International Shipping
- Customs & Duties: You are responsible for paying import taxes/fees.
- Restricted Items: Some products cannot be shipped internationally (e.g., electronics, batteries).
- Tracking: Retailers typically provide international tracking numbers.
Order Tracking
- Retailers will share a tracking link via email once your order ships.
- For updates, log into your account on the retailer’s website or contact their customer service.
Failed Deliveries
- Address Errors: Contact the retailer immediately to update details.
- Unclaimed Packages: Packages returned to the retailer may result in a restocking fee or refund deduction.
Lost or Damaged Packages
- Report Within 48 Hours: Contact the retailer’s support team with:
- Order number
- Photos of damaged packaging/product
- Tracking details
- Resolution: Retailers typically reship items or issue refunds.
Returns & Exchanges
See our [Return & Exchange Policy] for details. *Shipping costs for returns may apply.
Contact Information
For shipping-related issues, contact the retailer’s customer service directly.
If you need help locating their contact details, email us at [service@bxike.com].